How PR can get you where you want to be

Where to begin

Twitter, Facebook, website, bogs, enewsletter, media – there are so many marketing tools available that deciding where to focus your efforts can be overwhelming, which is why you need a plan.

Starting with a blank sheet, we need to get back to basics.

Write down the purpose of your organisation and your overall goal. Then, identify how your marketing activity will get you closer to your goal, for example:

  • ‘To increase by x% the number of parents making x their first choice of school by [date]’
  • ‘To actively engage with x% of service users so that x% use an additional service’

Setting down your communications objectives serves as a useful reminder that can prevent you from getting distracted and losing sight of purpose.

Identify your target audience

The next stage is to identify with whom you wish to communicate. For example, do you want to attract a particular age group, target a geographical area, reach people in a certain income bracket or communicate with individuals who have a specific interest.

What do you want to say

Having worked out your target audience, make a note of what you want to say to them – your key messages. You will likely have one overarching message that should appear in all your communication and 2-3 sub messages that are specific to individual target audiences.

Time to recap

By now, you will know:

  • What you want to achieve from your PR and marketing
  • Why you are communicating
  • Your target audience, and
  • What you want to say

Action planning

Armed with this information you can draw up a plan detailing what you are going to do to deliver your message to your target audiences and when you are going to do it.

Evaluate your activity

Think about how you will evaluate the activity. How will you know if your efforts were successful, what did you learn, what will you do differently and better next time?

Be realistic

Make sure your plan is realistic and achievable for the time you have to spare.

It is much better to communicate a little and often than in short, intense bursts. 

Next steps

We offer monthly support packages so you no longer need to worry about whether you are achieving your PR and marketing goals. Check them out.